Privacy and Security Compliance Policy for HP Advanced Solutions Website ("Policy")

The following Policy is a general overview of HP Advanced Solutions' policies as they relate to privacy and security, including that of any Policy information which may be submitted to the HP Advanced Solutions via its website. The general principles detailed here shall govern any HP Advanced Solutions website which collects or transmits personally identifiable information, including any purposes for which such information shall be used, and any special circumstances (if any) associated with the use of such information. Where approval is required for the potential use of personally identifiable information, such approvals will be explicitly requested. This Policy shall be construed in a manner consistent with applicable laws and in the event of any conflict or inconsistency, such applicable laws shall govern.

HP Advanced Solutions Is Committed to Privacy and Data Protection

HP Advanced Solutions recognizes and acknowledges its responsibility to maintain the privacy and security of personally identifiable information shared with us through this website, among other sources.

As an affiliate of a global company, we believe that it is our responsibility to set industry-leading standards in our approach to the protection of personally identifiable information.

Around the world, we comply with country-specific, and provincial-specific, legislative requirements. But we have gone beyond that by implementing a global agreement within HP Canada that establishes a Code of Practice for the management and handling of personally identifiable information throughout the company – a comprehensive set of rules establishing a consistently protected environment for personally identifiable information controlled by us – anywhere in the world.

Our Commitments to Privacy and the Web

Correspond with confidence: Whenever you share any facts about yourself with HP Advanced Solutions, it goes no further than us. It is our commitment to comply with the following:

Our commitment on Use

When you share personally identifiable information with us, that information will be used only in direct connection with the purpose for which it was provided. If you ask for information, make a purchase, send a subscription, that's what you'll get – you won't find yourself on a new mailing list or subject to sales contacts. If we think it would be useful to you to make additional use of your personally identifiable information, we will specifically ask your approval. No opt-in, no additional use.

Our commitment on Confidentiality

We will not share your personally identifiable information with a third party unless we specifically ask your approval. No opt-in, no transfer. While we may hold or process your personally identifiable information at various places, at all times the management and handling rules under our Code of Practice will be applicable to ensure that these same commitments still apply; the only exceptions to this being in response to a court order or other legal obligation.

Our commitment on Retention

We won't keep your personally identifiable information longer than we need to. When its purpose has been fulfilled, it will be removed.

Our commitment on Accuracy

If we need to keep your personally identifiable information for the long term, we will provide a method for routinely validating and confirming that the personally identifiable information is accurate and will work with you to achieve this.

Our commitment on Access

Every time we collect personally identifiable information, you will find a mail address that you can use to contact us to check what personally identifiable information we control about you. We will get back to you as quickly as possible, but we will need to verify that you are the 'Data Subject' before we can release any personally identifiable information. We will endeavor to respond to you within 10 days.

Our commitment on Security

Your personally identifiable information will be secure. HP Advanced Solutions manages personally identifiable information for major clients, both private and Public Sector. We take pride that our technology and our security policies keep even the most confidential personal and commercial personally identifiable information safe with us. If you want to know more about HP Advanced Solutions' security policies, please contact the HP Advanced Solutions Privacy, Security and Compliance Office at

Our commitment to Juniors

We would not normally collect personally identifiable information from or on juniors (age 13 or less). Where we become aware of such personally identifiable information it will be deleted immediately and without completion of the intended use. Where in exceptional cases personally identifiable information must be collected on juniors, such personally identifiable information will be collected and used in compliance with such local practices and recommendations as may be in force, in accordance with applicable laws. Personally identifiable information on children will, additionally, be defined as 'Sensitive Data' and subject to any such additional rules or obligations regarding such personally identifiable information.

How We Manage Our Commitment To Privacy and Data Protection

HP Advanced Solutions is an affiliate of a global company with entities around the world, all of which are signatories to the Inter-company Agreement establishing a Global Code of Practice for Privacy and Data Protection. The Code of Practice encompasses the scope of the various diverse yet applicable country-legislation, and draws upon certain industry voluntary agreements around the world. Compliance with the Code of Practice is promoted and enforced through an awareness and education program. There is an internal complaint resolution procedure aimed at investigating and resolving any complaints or other problems that may arise from time to time. The Global Privacy Office provides strategy direction and guidance on privacy issues within our global company at a worldwide level, whereas the Privacy and Security Compliance Office within HP Advanced Solutions provides strategy and guidance on privacy issues unique to the operating environment at HP Advanced Solutions. For more information contact the Privacy and Security Compliance Office with HP Advanced Solutions directly at .

HP Advanced Solutions is also an active participant in industry groups in matters of Privacy and Data Protection, and an active participant in supporting and progressing privacy and the protection of personally identifiable information within the electronic environment.

Want To Talk About the Advanced Soluntion Approach To Data Protection?

If you want to know more about our commitment to Privacy and Data Protection, mail us at .

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Contact Us

HP Advanced Solutions Inc.
4464 Markham St. #2200
Victoria BC V8Z 7X8

1 250 405 4500
1 250 405 4422 (fax)